Jio Down in 10+ Cities: Thousands Report No Signal & Internet Outage on July 6

Jio Down reports flooded in on Sunday evening, July 6, as millions of users across India lost mobile signal and internet connectivity. The unexpected outage left users staring at “Emergency Calls Only” messages on their phones, with many also facing JioFiber blackouts.

From Mumbai to Delhi, Bengaluru to Kolkata, users complained that their phones were showing “Emergency Calls Only” or no network at all. JioFiber users also faced blackouts, with Wi-Fi connectivity lost in several households and offices.

This widespread Jio service disruption began around 8:10 PM IST, and within just two hours, over 11,000 users filed complaints on Downdetector, an outage tracking platform. Many users claimed this was not an isolated incident but part of a recurring issue over the past few weeks.

---

📉 Jio Down Again – What Exactly Happened?

The outage appeared to hit both mobile networks and fiber broadband services, creating chaos for people relying on Jio for work, communication, or entertainment.

What users experienced:

• “Emergency Calls Only” on phone screens

• No bars in mobile signal

• Mobile data not working

• JioFiber Wi-Fi completely down

• Call drops or no outgoing/incoming facility

• SMS services non-functional

Some even reported that Jio customer care lines were unreachable, and the app/website didn’t offer any updates or assistance.

---

🌐 Cities Affected by the Jio Outage

The outage appeared to impact at least a dozen major cities, including:

• Mumbai

• Delhi NCR

• Bengaluru

• Hyderabad

• Ahmedabad

• Pune

• Kolkata

• Indore

• Jaipur

• Patna

• Lucknow

• Bhopal

Users from Tier-2 cities and rural areas also reported outages, suggesting the problem may have been nationwide or at least pan-India in scale.

---

📊 Downdetector Data Confirms Spike

According to Downdetector India, a real-time network outage tracking tool, more than 11,000 reports were submitted by Jio users between 8:10 PM and 10:30 PM. The platform’s dashboard showed:

• 81% users complained of “No Signal”

• 11% reported issues with mobile internet

• 8% had problems with calls or SMS

This isn’t the first time Jio has faced such a large-scale service failure. Just three weeks ago, a similar issue affected users in Kerala, Gujarat, and Madhya Pradesh.

---

📅 Timeline of Recent Jio Outages

Reliance Jio has experienced a series of outages in recent weeks:

📍 June 16 – Kerala Outage

• Duration: Over 12 hours

• Complaints: 12,000+ in 47 minutes

• Issues: Mobile data (56%), signal (29%)

• Reason: Alleged “software update failure”

📍 June 29 – Gujarat Blackout

• Issues: No 4G or call connectivity

• Lasted several hours

📍 July 1 – Madhya Pradesh Trouble

• Complaints: “No 4G for over two weeks” from multiple users

• Cause: Unknown; poor network stability suspected

With the July 6 incident, the company has now faced four service breakdowns in less than a month, raising serious concerns over network reliability and customer service transparency.

---

🧯 Was It a Weather Problem? Probably Not

Typically, monsoon rains and storms can damage telecom towers or disrupt power supply to networking equipment. However, users from most affected cities reported clear skies and normal weather during the outage.

This suggests the outage was most likely due to internal network failure, system misconfiguration, or a backend issue in Jio’s core infrastructure.

---

🤷‍♂️ Jio’s Response? Silence.

As of now, Reliance Jio has not issued any official statement explaining the cause of the outage. Social media handles of Jio remained inactive regarding the issue.

Jio’s helpline advised standard steps like:

• Restart your phone

• Remove and reinsert the SIM card

• Toggle airplane mode

• Change network preferences manually

However, for most users, these tips did not restore network access, fueling further outrage.

---

📱 User Reactions on Social Media

Social media, especially X (formerly Twitter), Instagram, and Reddit, was flooded with:

• Complaints

• Memes

• Screenshots of “Emergency Calls Only”

• Questions about porting to Airtel or Vi

• Sarcastic jabs at Jio’s silence

A few sample user posts:

“Emergency Calls Only – Jio should change its tagline to Emergency Service Only“

“JioFiber, JioSim, JioCare – All JioDead tonight.”

“No signal, no net, no care – Jio is giving Vi serious competition.”

The hashtag #JioDown trended in several Indian cities by late evening.

---

🧾 What to Do If You’re Still Facing Jio Network Issues

If your Jio SIM or JioFiber is still not working, try the following:

1. Restart your phone/modem

2. Toggle airplane mode on/off

3. Manually search for networks and re-select Jio

4. Try the SIM in another phone

5. Contact customer care via 198 or MyJio App (if working)

Still facing issues? You may consider filing a formal complaint with the TRAI or consumer grievance portals.

---

🎁 Will Jio Offer Compensation?

During past outages (like the Kerala blackout), Jio had quietly offered 1GB free data to some users. However, this was not publicly acknowledged and wasn’t consistently delivered.

Many users on Sunday evening demanded compensation:

“If Zomato delays by 5 mins, I get ₹50 off. If Jio kills my internet for 5 hours, I get silence.”

No official confirmation has yet been made about compensation for the July 6 outage.

---

💬 What This Means for Jio Customers

Jio, with over 450 million users, is India’s largest telecom operator. A recurring pattern of outages could damage customer trust and create openings for rivals like Airtel and Vodafone Idea (Vi) to regain lost market share.

Frequent, unexplained blackouts and no real-time communication from the company also highlight a lack of crisis management and customer transparency.

---

🔁 Should You Consider Porting?

If this outage caused you significant inconvenience and follows other local network issues, you might want to consider:

• Porting to Airtel or BSNL if they offer better coverage in your area

• Switching to dual-SIM usage for redundancy

• Using broadband alternatives if you rely on JioFiber for work

Remember, porting takes 4–7 days and involves a nominal fee, but it may be worth it if reliability is your top priority.

---

📌 Final Thoughts

The Jio outage on July 6, 2025, has once again exposed vulnerabilities in India’s largest telecom network. With no official communication, thousands of users were left in the dark—both figuratively and literally.

As the telecom industry continues to grow in scale and importance, network reliability and customer accountability must go hand in hand. Without clear explanations, fast recovery, and customer-first solutions, even market leaders risk losing trust.

Until Jio breaks its silence, customers can only hope this is the last time they see “Emergency Calls Only” on their screens.

Source: Mint

Suggestion: Jio ARPU Growth to Outpace Airtel in Q1 FY26, Says Report